Personalized Embroidered Christmas Ornament: Handmade Keepsake
Personalized Embroidered Christmas Ornament: Handmade Keepsake
Product details
Shipping & returns
🌸 Personalized Embroidered Christmas Ornament: Handmade Keepsake
Celebrate the season with a handmade embroidered scallop ornament, personalized with your chosen name or monogram. Finished with a soft bow, this piece brings a timeless, heirloom feel to your holiday tree or gift-giving.
✨ Choose Your Design
Choose the embroidery style that best reflects your little one's memory.
Both designs are personalized with your baby's name and carefully hand embroidered on premium cream linen, creating a keepsake that's uniquely made for your family.
💛 Personalized Just for You
Each ornament is custom embroidered with your baby's name and memorial year, creating a keepsake that's truly one of a kind. Whether displayed on your Christmas tree, hung in your home year-round, or given as a thoughtful gift, it serves as a beautiful tribute lovingly made especially for your family.
🧵 Crafted by Hand
Every ornament is carefully embroidered by hand using premium cotton thread on high-quality cream linen, then finished with a soft scalloped edge and a delicate hanging ribbon. Each piece is made to order, creating a meaningful keepsake that's as unique as the name and year stitched just for you. Because every ornament is handmade, slight variations make each one truly one of a kind
♥️ How to Order
1. Select your preferred design.
2. Choose your Color of Scallop Edge
3. Choose your shape
- Oval: approximately 3" x 4"
- Round: approximately 3.0 – 3.25"
4. Personalization: Enter your baby's name, thread color for name and ribbon color
5. Add the item to your cart and complete checkout.
Please review your personalization carefully, as your embroidery will be stitched exactly as submitted.
📌 Notes
As each piece is lovingly handmade, slight variations in embroidery, fabric, and smooth edge design are part of its unique charm, making every keepsake truly one of a kind.
Made to order: Production begins as soon as your order is placed. Please allow 3–5 business days for production. Your order is typically delivered within approximately 2 weeks, though shipping times may vary depending on your location.
Once your order has been shipped, you'll receive a tracking number so you can follow its journey to your doorstep.
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Thank you for allowing us to create something meaningful for your family.
❤️ Lovingly handcrafted in Vietnam.
1. SHIPPING POLICY
⏱️ Delivery Timeline
- Total Delivery Time = Processing Time + Shipping Time.
- Processing Time: 3–5 business days (Monday–Friday, excluding weekends & holidays).
- Shipping Time: Approximately 2 weeks (subject to customs, weather, peak seasons, carrier delays, etc.).
- Shipping Location: Hanoi, Vietnam.
🚚 Order Tracking
- Confirmation Email: Sent with a tracking number once dispatched.
- Activation Time: Please allow up to 48 hours for tracking info to become active.
📍 Shipping Address & Extra Fees
- Address Changes: Contact immediately if there’s an error. Changes cannot be guaranteed once an order enters production or is shipped.
- Customs & Taxes: Customers are responsible for any import duties, taxes, or customs charges.
2. RETURN POLICY
🚫 General Return Policy
- No Returns/Exchanges: Because items are handcrafted and made to order, returns or exchanges for change of mind, wrong size, or personal preference are not accepted.
- Exceptions: Replacements are provided if the item is damaged, defective, or incorrect due to company error.
🔄 Replacement Conditions & Process
- Eligible Scenarios: Wrong item received, damaged during transit, manufacturing defects, or doesn't match approved personalization.
- Deadline: Requests must be submitted within 7 days of delivery.
- How to Claim: Email hello@shmilystudio.com with your order number, brief description, and clear photos/videos (product, packaging, shipping label).
- Response Time: Claims are reviewed within 3 business days. Approved replacements (or alternate solutions) are provided at no extra cost.
⛔ Non-Eligible Items
- Custom/personalized items (unless defective or company error).
- Orders with incorrect details provided by the customer (spelling, names, dates, color).
- Items used, altered, or damaged after delivery.
- Requests made after the 7-day window.
❌ Cancellations & 💳 Refunds
- Cancellations: Only allowed before production starts. Once in production or shipped, orders cannot be cancelled.
- Refunds: Issued only if a replacement is not possible or in exceptional approved cases. Refunds are processed back to the original payment method.
Personalized Embroidered Christmas Ornament: Handmade Keepsake
1 - Send Us Your
Personalization Request
2 - We Create
Your Design
3 - We Handcraft Your Piece
4 - Quality Check
& Delivery
2-5 mins
Within 24 hours
2-4 days
Ships after completion